Why will a Supplier use Supplier Portal?

Techpanion Solutions Pvt Ltd
2 min readMay 6, 2021

Managing a supplier database can be a non-stop routine of mind-numbing data entry and management, verification follow-ups, and frustrating inaccuracies that can lead to unnecessary risks and loopholes. Or it can be a painless, streamlined, automated process that provides up-to-date, accurate information at your fingertips and that strengthens your supply chain.

Which one is more preferable?

The second one!

But have you ever wondered how a Supplier Portal helps your suppliers get efficient and more constructive?

Imagine having a transparent, standardized supplier portal to work with when dealing with potential suppliers. Not only this will help the suppliers get efficient in the network, but it will also establish a trust-backed relationship with them. Let us explore some of the key pain areas from the Supplier’s point of view and how a Supplier Portal solves each of them:

Key Pain Areas for the Supplier:

  1. Tracking Purchase Orders manually
  2. Tracking the status of the invoice
  3. Frequent communication to track deliveries in proper time
  4. Longer waiting time for Query Resolution by Buyer

Apart from this, 30% of supply chain professionals say that a quick response to customer mandates is a top business priority (Logility, 2018). On the other hand, manual query resolution usually takes 18–20 days on average! How’s the topmost business priority getting fulfilled?

Solutions to the Key Pain Areas:

  1. An ERP-Integrated Supplier Portal ensures that your Supplier needs no extra technical setup to start working
  2. With E-Invoicing, payments are easily tracked without any manual intervention
  3. With both Buyer and Supplier Dashboard, the Delivery Status can be tracked in real-time from both the ends
  4. Quick and no delay in onboarding new suppliers will maintain transparency from the Supplier’s end
  5. Suppliers can get real-time query resolution within 10–20 minutes of raising each query
  6. Self-Service to suppliers so that they can directly access their details and 100% transparency is ensured

No firm can share the delivery information with the suppliers in real-time! With a supplier portal customized with automated technologies and integrated systems, this could be a competitive advantage over other firms, which could help you build a brand image among your suppliers! In turn, the Supplier will undoubtedly prefer you over other firms stuck to the manual work procedure.

A supplier portal is a vital tool for running an efficient, productive, and automatic supply chain. With the adoption of a Supplier Portal, you smoothen up your workflow and do it for your Supplier, which makes the network more profitable and yields high-performance results.

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